When a majority of your clients don’t live in the same zip code, communicating the look and feel of an event is paramount. Dystany Muse her team at the department of Events and Guest Services are tasked with doing just that for the University of Maryland (UMD). All university events run through her department first to ensure every event is flawless. That’s why she chose to use Social Table’s collaborative event diagrams to communicate event layouts visually.
“It feels like, we’re responsible for everything! Any event happening in the building comes through us first: it’s our job to make sure it’s perfect; from the stage to the tablecloths to the cocktail tables to the podium, it’s all on us”, says Muse.
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The Events team at UMD are no strangers to event technology. As event diagrams became increasingly important to ensure event success, so did the need for reliable event layout software.
“Our last system crashed frequently. We would spend 30-45 minutes finalizing a diagram with a client and we would lose it all! It was time for an upgrade”, Muse adds.
The UMD events team leans on event technology as a way to communicate the vision of the event to clients. If clients couldn’t come on-site for a walkthrough, diagrams became the primary way to collaborate. The ability to share event diagram links and make changes in real-time made it possible to easily communicate changes to clients from across the state. . In the past, changes and updates would get lost inside of complicated email chains. Many clients wouldn’t see the final event layout until the day of the event. Talking through setup changes in real-time with the aid of a virtual diagram made it possible for Dystany to avoid any unwanted surprises.
Setup changes in real-time with the aid of a virtual diagram helps avoid any unwanted surprises.
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“We can now show clients their diagram without being in the same room with them. We simply call them up, send them the [diagram] link and [talk through changes with] them so they can approve the final layout. It’s awesome to have the client see me make diagram changes right in front of their eyes.”
Both in and outside of higher education, collaborative event diagrams are setting a standard for event teams to work together online in more efficient ways.
The post Collaborative Event Diagrams Setting the New Standard at UMD appeared first on The Social Tables Blog.

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